Virtual Reality Sessions – Guidelines and FAQ

We're excited for you to try our VR cinema, but if you're new to the technology, here are some useful guidelines to help make your experience more comfortable.


What is a virtual reality headset?

Worn like goggles, a VR headset immerses you in a virtual world. You can look up, down, left, right and behind you.

What if I wear glasses?

To avoid scratching the lenses inside your VR headset, we don’t recommend you wear glasses. We can help you to adjust the headset’s focus to suit your prescription.


I HAVE A PACEMAKER / HEARING AID, Do I need to see my GP before using VR?

The headset contains magnets or components that emit radio waves, which could affect the operation of nearby electronics, including cardiac pacemakers, hearing aids and defibrillators. If you have a pacemaker or other implanted medical device, do not use the headset without first consulting your doctor or the manufacturer of your medical device.

We also recommend consulting your doctor before using the headset if you have pre-existing binocular vision abnormalities, psychiatric disorders, difficulty with balance, are pregnant, have high blood pressure, suffer from motion sickness, a heart condition, epileptic symptoms or other serious medical condition.

When shouldn’t I use VR?

We recommend that you do not use the headsets when you are: tired; under the influence of alcohol or drugs; dehydrated; have digestive problems; under emotional stress or anxiety; or when suffering from cold, flu, headaches, migraines, or earaches, as this can increase your susceptibility to adverse symptoms.

Will VR make me feel sick?

The virtual worlds that you will be experiencing as part of the Virtual Reality programmes at Encounters do not contain any of the elements that typically cause cyber sickness, such as sudden movements or low-quality graphics.

Will I be moving or walking around?

No, you will be seated at all times during the VR experience. It’s important to remain seated during the experience as VR can affect your sense of balance and motion.

Will other people be there?

Yes, there will be other members of the audience altogether. The experience will take place in a private event space at Watershed. The space is not accessible to passersby and the public won’t be able to see into the room. The experience will be staffed at all times.

What if I want a break during the experience?

Close your eyes initially. This will stop the images moving and you can rest. If you want to stop completely you can remove your headset at any time.

Can I take my headset off before the end?

Yes. If at any point you are not completely comfortable with a VR experience, you can take the headset off or raise your hand and our team will be on hand to assist you.

Will the headset be cleaned after it has been used?

Yes, after each screening the headsets will be wiped down and treated with antiseptic wipes.